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This message is dated Wednesday 22nd June 2022 - Ascot

Alert message sent 22/06/2022 11:16:00

Information sent on behalf of Thames Valley Police






Hi Jeff,

I was the victim of the distraction theft in the supermarket car park last Saturday, which you reported in the latest Neighbourhood Watch bulletin. Thank you for spreading the word.

Since my first report to the police, I have discovered that the thieves made the two successful purchases using my PIN.  I was amazed to hear this, as I could not understand how they obtained it.  The supermarket checked the CCTV and found that one of the men was standing at the side of the area, watching me while I keyed in my PIN.

The man can then be seen following me out of the shop.  Can everyone out there please be aware of anyone nearby when they enter their PIN.



We have a group driving around offering ‘steam cleaning’ of the outside of your home.  If anyone cold calls offering to do this, please remember our NHW Motto:

‘I am sorry, I do not buy goods or services at the door’

The politely, but firmly close and lock the front door.


I have attached reference numbers to each crime report. If you live in the vicinity of any of the crimes mentioned and have CCTV or a video doorbell, can you please check the footage. If you have any that might be of interest to the police, can you please make contact with us, quoting reference number given.

Alternatively you can call 101 or Crimestoppers anonymously on 0800 555 111 or email -






Hi Jeffrey

Just contacting you to share my embarrassment, anger and resultant stress in being scammed.

The one thing I learned is:  BT DO NOT COLD CALL for anything. Whether it’s a phone problem, or a WiFi issue - they do NOT call customers. If we can get that simple message across, then nobody with a BT account will suffer the anxiety and huge stress & inconvenience that being hacked/ scammed involves.

I asked BT to put it on every letter they send out and spell it out to every customer that, if anyone calls saying they are from BT, it is a scam.

BT only respond to direct customer enquiries/complaints - i.e. initiated by the customer.

Could you pass this on in your invaluable newsletter so others can avoid my pain and expense.

Thank you. It’s a great thing that you and NW do.

Kind regards


Many thanks Carole.  People should not beat themselves up if they fall for a scam.  These people are really good at what they do – or they would be out of business !  Anyone could be caught, as they always catch you off-guard and are really convincing.  It is just luck, that you didn’t answer the phone / respond to an email / open an attachment.


Hi Jeff, 

There is a scam text doing the rounds - ‘Father’s Day Contest 2022 offering the chance to win a Weber BBQ’.
It offers a Russian URL which only seems to work on mobiles.
I suggest anyone who receives this text, or WhatsApp message, deletes it immediately.

Read more: - Which?


Please consider using our online reporting system but please note this reporting tool is not for use where a crime happening right now, the suspect is still at the scene, or anyone seriously injured or in immediate danger.

follow us on Facebook:

Eyes, ears.....and Brain



Why not start a new scheme in your street - A scheme is a group of members, usually in the same road or area, which has a coordinator to manage the scheme.
In the last week, we have had inquiries from various residents and we are delighted to announce that three new schemes are being set up.
There are many benefits to starting a scheme - awareness of types of crimes that affect our communities such as vehicle crime and advice on scams, access to CCTV,  for instance.

Neighbourhood Watch is not just about crime awareness though. It's about supporting communities and tackling issues within them like, loneliness and vulnerability.

Being aware of these issues will enable you to be proactive in your community to help those in our communities that need support.

Please contact us on and we will be delighted to assist.
Valerie Pike, Chairman of Windsor & Ascot NHW Association.

Phishing texts
Fraudsters use lots of clever tricks to try and convince victims they are genuine and persuade victims to part with personal details or money. One trick to be aware of is ‘smishing’.
If you already have an existing SMS thread relating to a number how do scammers then insert fake texts onto the same thread?
The fraudster will have their own phone number and will register for a ’Sender ID’, usually using a business, organisation or building societies name. This allows the fraudster to have this name appear as the Caller ID instead of their own phone number when texting or calling victims. This is a trick used to make their contact to a victim appear to be coming from a genuine business or organisation.
If the victim already has a text thread from the genuine business, organisation or building society the fraudster’s fake text message will now appear on that same thread which was once completely genuine as the device cannot tell the difference

Anti-virus scam
We have seen several reports of fake security emails and computer pop-ups targeting victims to persuade them to part with personal and banking details.
In one case a 65-year-old woman from Sussex received a message on her laptop about anti-virus software, saying that her computer has been comprised and that they could help her make it safe. The fraudster then called the victim and convinced her to download remote access software onto her laptop.  The fraudsters then gained access to the device and started to download files to her laptop, including software that they claimed was anti-virus. The fraudsters tried to persuade the victim to pay £69.99 using her online banking while they had access to her laptop, claiming it was for the software. Thankfully the victim did not do so and recognised this as a scam.
How to protect yourself:
·  Never allow anyone remote access to your computer or device.
·  Do not download software on the request of a caller.
·  If you are having issues with your computer or device, contact the retailer you purchased it from.
·  If you receive a call like this, hang up. Verify using a trusted method, not numbers or contact details given in the call.
·  A genuine service provider will never contact you ‘out-of-the-blue’ regarding issues with your device.
If you have spotted a suspicious email, forward it to the Suspicious Email Reporting Service at

Social media hacking
We have received reports of fraudsters hacking social media profiles and then requesting payment to unlock the account.
One victim, a 36-year-old woman from East Sussex, reported that her Instagram account had been hacked. The victim received a ‘follow’ request from a man which she accepted, and the pair began chatting. The man later sent the victim a link claiming it was for jewellery. The victim clicked this link and was then locked out of her Instagram account, soon realising that her email address and password on Instagram had been changed and the fraudster had taken over her account.
The victim then received demands from the fraudster claiming that if she made payment to him, she would get her account back. The fraudster asked for iTunes vouchers or Bitcoin to be sent or he would continue to use and control her Instagram account.
Thankfully, the victim did not part with any money and reported the incident to both Instagram and the police.
How to protect yourself:
·  Have strong passwords; do not use personal words to you, ensure you have separate passwords and never share passwords with anyone.
·  Do not click on links or attachments unless you can verify where they came from. Call the sender to check its genuine. If in doubt, keep them out.
·  Do not share everything on social media; be careful who can see what you share online. Ensure your privacy settings on social media are set to a high level.
·  Always report suspicious activity to the social media platform. Messages from friends and family
We have seen several reports of text and WhatsApp messages being sent to victims claiming to be from a family member or friend. The message claims that the supposed family member or friend is contacting them from a new number as their phone has broken. The fraudster will then claim to be in urgent need of money and ask the victim to send funds to help. Sadly, many victims have lost money to this scam believing they are helping a family member or friend in need.
How to protect yourself:
·  Always contact the family member or friend on a genuine contact method you have recorded for them to check they are in need.
·  Is the family member or friend asking you to pay into a new bank account? Do the account details match up with a bank account you have paid into before?
·  If you are unsure on a transaction made, please contact your bank immediately.

Message sent by
Jeffrey Pick (Police, Community Engagement & Resilience Officer, Windsor & Maidenhead LPA)

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